Organizations typically place process management and improvement at the bottom of their priority list. They focus more on responding to issues and devising workarounds, resulting in inefficiencies and a disconnect throughout the business. Process mining assists businesses in discovering and improving the performance of their processes by finding bottlenecks and other opportunities for improvement.
Why Process Mining?
But then why not stay with standard BPM? To keep up with the ever-increasing speed of company change, you must be able to react swiftly and avoid creating analyses that are already out of date before they are done. Process mining is a strong technology that gives you the control you need for company resilience. Process mining software can help companies in simply capturing information from enterprise transaction systems and delivers extensive — and data-driven — information about how critical processes are working.
- Understand what’s going on in your organization
By examining all accessible business system data linked to processes, you achieve 100 percent information coverage and ensure that no activity is missed. Process mining assists you in understanding what is truly going on within your firm.
- Make decisions based on facts
Instead of making hasty choices based on gut instinct, use the insights available through technology to make the best decisions for your organization.
Organizations increasingly employ a plethora of IT systems in their everyday operations, and these systems include massive volumes of data. Process mining can assist you in combining data from numerous sources and presenting it logically.
- Improvement and monitoring
Process mining helps you to put insights gained to use by comparing your performance across time. You can assess the efficacy of your modifications and, as a consequence, improve the success of your company’s transformation. When you make changes to your processes, you can observe what works and what doesn’t in real-time.
- Boost efficiency while decreasing the risk
Process mining identifies bottlenecks and provides complete insight into your company’s operations. Thus, using process mining to analyze workflows is the appropriate method for addressing both efficiency and risk-related issues.
It’s easy to get overwhelmed by the amount of data available in your organization’s IT systems. Not to mention the complicated database architecture and innumerable tables full of data, which are frequently dispersed across multiple systems. Process mining makes things easier by providing you with simple dashboards for quick analysis.
- Increase the scope of RPA initiatives
Process mining isn’t only about minimizing risks and inefficiencies; it’s also about reducing tasks. You will be able to go deeper and find more automation opportunities if you have detailed insights into a process. By looking at the real process graph, you can discover which phrases are being missed, overcomplicated, or repeated, and prioritize automation for a faster return on investment.
Process mining has been used successfully to assess the present level of business process performance, identify opportunities for improvement, and evaluate the outcomes of process enhancements. As a result, it is an ideal partner for tools such as robotic process automation (RPA), as it can first identify the optimal areas to put “bots” and then give way to assess the beneficial impact of RPA implementation.